Introduction
Your privacy matters to us. This Privacy Policy explains how Omnipraxis Collective (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit [INSERT WEBSITE DOMAIN] (the “Website”), create an account, subscribe to our mailing list, enrol in our courses, participate in our mentorship programmes, engage our business partnering services, or interact with us through any affiliated platform.
By using this Website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use this Website or provide us with your personal information. Omnipraxis provides education, mentorship, and business support to licensed naturopathic doctors, medical doctors, and other qualified healthcare practitioners. We do not provide medical, naturopathic, or other clinical care to patients, and this Website is not intended for use by patients seeking care.Information We Collect
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including:
• Name and email address — when you create an account, subscribe to our mailing list, submit a contact form, register interest in a programme, or request a free resource or programme guide
• Professional credentials — including your designation (ND, MD, or other), licence or registration number, regulatory college or governing body, year of graduation, practice name, and areas of clinical focus. We may collect this information to confirm your eligibility for practitioner-only courses, mentorship cohorts, and partnering engagements
• Contact details — including phone number and mailing address, if provided when booking a discovery call, enrolling in a programme, or entering into a partnering agreement
• Payment and billing information — when you purchase a course, mentorship package, or partnering service (payment is processed by third-party payment processors; we do not store your credit card or bank account details on our servers)
• Practice and business information — including your practice model, service offerings, pricing, revenue figures, operational challenges, and growth objectives, where you choose to share these in the course of mentorship or business partnering services (see Section 5)
• Course and programme activity — enrolment records, lesson and module progress, assessment or worksheet submissions, questions posted in course discussions, and attendance at live sessions
• Communications — any messages, questions, feedback, or testimonials you send us through email, contact forms, community channels, or social media
1.2 Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and similar technologies, including:
• Device information — browser type, operating system, screen resolution, and device type • Usage data — pages visited, time spent on pages, links clicked, and referring URLs
• IP address — which may indicate your general geographic location
• Cookies and tracking data — see Section 6 for details on our cookie practices
1.3 Information from Third Parties
We may receive limited information about you from third-party services we use, including:
• Email and communications platforms — subscriber activity related to our mailing list, such as opens and clicks
• Course and learning platforms — enrolment status, progress, and completion data where a programme is delivered through a third-party platform
• Scheduling providers — booking details when you schedule a discovery call, mentorship session, or consultation
• Payment processors — confirmation of completed transactions (no full payment details are shared with us)
• Analytics providers — aggregated website usage data
2. How We Use Your Information
We use your personal information for the following purposes:
• To deliver our services — providing access to courses and learning materials, conducting mentorship sessions, and carrying out business partnering engagements
• To verify professional eligibility — confirming that participants in practitioner-only programmes hold the credentials they have represented to us
• To communicate with you — responding to inquiries, providing participant support, and sending service-related notices such as session reminders, access details, and programme updates
• To send marketing communications — including newsletters, programme announcements, and educational content (only with your consent; you may opt out at any time)
• To process transactions — completing purchases, issuing receipts, administering payment plans, and managing subscriptions
• To improve our Website, courses, and services — analysing usage patterns and participant feedback to enhance user experience, curriculum quality, and site functionality
• To ensure security — protecting against unauthorized access, fraud, credential sharing, unauthorized distribution of course materials, and other security risks
• To comply with legal obligations — meeting applicable legal, regulatory, and tax requirements We will not use your personal information for purposes materially different from those described above without notifying you and, where required, obtaining your consent.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with the following categories of service providers and personnel, solely for the purposes described in this Privacy Policy:
• Email and communications providers — for delivery of our mailing list and transactional messages
• Hosting and website providers — for website hosting, performance, and security
• Course and learning platform providers — for hosting course content and administering enrolments
• Payment processors — for processing purchases of courses, mentorship packages, and partnering services
• Scheduling providers — for booking and managing appointments
• Analytics providers — for understanding Website usage (data is aggregated and anonymized where possible)
• Mentors, instructors, and contracted facilitators — where necessary to deliver the programme you have enrolled in. All such individuals are bound by written confidentiality obligations
• Professional advisors — including legal, accounting, and compliance consultants, where necessary All third-party service providers are contractually required to protect your information and use it only for the purposes for which it was disclosed. Community and cohort settings.
Some of our programmes include peer discussion forums, cohort calls, group coaching sessions, or shared community channels. Any information you choose to post or share in these settings may be visible to other participants as well as to our facilitators. Please use discretion, and do not share confidential or patient-identifying information in group settings. We may also disclose your information where required by law, regulation, legal process, or government request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
• Consent — where you have provided clear consent for us to process your information for a specific purpose (such as subscribing to our mailing list)
• Contractual necessity — where processing is necessary to fulfill a contract with you (such as granting access to a purchased course, delivering mentorship sessions, or performing partnering services)
• Legitimate interests — where processing is necessary for our legitimate business interests, provided those interests do not override your privacy rights (such as improving our Website and curriculum, verifying professional credentials, or sending relevant educational content)
• Legal obligation — where processing is required to comply with applicable laws You may withdraw your consent at any time by contacting us or using the unsubscribe mechanism provided in our communications. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal, and may limit our ability to provide certain services to you.
5. Professional, Practice, and Patient-Related Information
Because we work with licensed healthcare practitioners, two categories of sensitive information require particular care. We treat both with heightened confidentiality.
5.1 Your Practice and Business Information
• Information about your practice, finances, operations, and professional challenges shared during mentorship or partnering engagements is treated as confidential
• This information is used solely to provide the services you have engaged us for, and is not used for marketing purposes
• We do not share your practice or business information with other participants without your express permission
• Where we publish case studies, testimonials, or results, we do so only with your written consent and in the form you have approved
• You are under no obligation to share any particular business information with us; anything you provide is voluntary
5.2 Patient and Client Information
• Omnipraxis does not provide clinical care and does not create, receive, or maintain patient records. We are not a health information custodian, and we do not act as an agent of any custodian under provincial health privacy legislation
• Participants must not share patient-identifying information with us or with other participants. Where a clinical or business scenario is discussed for educational purposes, it must be fully de-identified before it is shared
• You remain solely responsible for complying with your own professional, regulatory, and health privacy obligations, including those imposed by applicable provincial health information legislation and by your regulatory college
• If patient-identifying information is disclosed to us inadvertently, we will take reasonable steps to securely delete it and will not retain or use it
• We do not disclose information of this nature to third parties except where required by law or where there is a risk of serious harm If you have concerns about how information shared during a programme is handled, please contact us directly using the details in Section 13.
6. Cookies and Tracking Technologies
6.1 What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember certain information about your visit.
6.2 How We Use Cookies
We use the following types of cookies:
• Essential cookies — required for the Website to function properly, including maintaining your session, keeping you signed in to course areas, and enabling security features. These cannot be disabled
• Analytics cookies — help us understand how visitors interact with our Website by collecting information about pages visited, time on site, and navigation patterns. This data is aggregated and anonymized where possible
• Preference cookies — remember your settings and choices (such as language or region) to provide a more personalized experience
6.3 Third-Party Cookies
Some cookies may be placed by third-party services integrated into our Website, including analytics providers, learning platforms, and embedded content such as video players used to host course or marketing material. These third parties have their own privacy policies governing their use of cookies
6.4 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of the Website, including access to course content. For more information on managing cookies, visit your browser's help section.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
• Mailing list subscriber data — retained for as long as you remain subscribed. Upon unsubscription, your email address will be removed from our active mailing list within 30 days. Third-party email platforms may retain certain data in accordance with their own policies
• Account and course enrolment data — retained for as long as your account remains active, and for 3 years thereafter, so that we can verify prior enrolment and reissue completion records on request
• Purchase and transaction data — retained for a minimum of 7 years to comply with Canadian tax and accounting requirements
• Mentorship and partnering engagement data — retained for 3 years following the completion of an engagement, unless a longer period is required by law or by the terms of a partnering agreement
• Website analytics data — retained in aggregated, anonymized form. Individual-level data is typically retained for up to 26 months by analytics providers
• Contact form and communication data — retained for up to 2 years from the date of last communication When personal information is no longer required, it will be securely deleted or anonymized.
8. Your Rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the following rights regarding your personal information:
• Right of access — you may request a copy of the personal information we hold about you • Right of correction — you may request that we correct any inaccurate or incomplete personal information
• Right to withdraw consent — you may withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions
• Right to deletion — you may request that we delete your personal information, subject to our legal obligations to retain certain data
• Right to complain — you have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within 30 days
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
• Secure, encrypted connections (HTTPS) for all Website traffic
• Access controls limiting who can view personal information to authorized personnel only
• Confidentiality agreements with mentors, instructors, facilitators, and contractors
• Use of reputable, security-compliant third-party service providers
• Regular review of our data collection, storage, and processing practices However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You provide personal information at your own risk.
10. International Data Transfers
Our Website is operated from Canada. If you are accessing our Website from outside Canada, please be aware that your personal information may be transferred to, stored, and processed in Canada. By using this Website, you consent to the transfer of your information to Canada and acknowledge that Canadian privacy laws may differ from those in your jurisdiction.
Where we use third-party service providers that process data outside of Canada, we take reasonable steps to ensure that your personal information receives an adequate level of protection consistent with PIPEDA requirements.
11. Eligibility and Children's Privacy
This Website is intended for licensed healthcare practitioners, students enrolled in accredited professional programmes, and others with a professional interest in our services. It is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. For material changes, we may provide additional notice through email or a prominent notice on the Website. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@omnipraxiscollective.com.
These terms reflect our commitment to responsible, clear, and secure service relationships. For further questions or partnership inquiries, please reach out through our contact page.